Car Rental Policy for Rwanda Car Rentals

Rwanda Car Rentals the Car Leasing FAQ & Supports for Car Hirers from the Experts of Rwanda Car Rentals

Rwanda Car Rentals has designed the Frequently asked question by Car Hirers in Rwanda while Renting a Car in Rwanda for Self drive or Chauffeur driven Cars as it tries to answer the Qustion that Road Trips dont always consider to answer,These Questions are related to the Insurance, Rates, Car Rental Policy,Damages, Break down of the Car.


What are the requirements of renting a car?

Driver must posses a valid driver’s license with at least 2 year of driving experience and Passport your his Home Country.

 How do I know if I have rented a private car instead of a proper registered rental car?

The easiest way is to look at the road tax disc. A legal rental vehicle will bear a print “MOTORCAR”, where a private passenger car will show “PASSENGER(PRIVATE)”.

What are the risks of renting and driving a private car?

As private cars are allow to be use for rental, the insurance companies would not provide any coverage in event of an accident But Rwanda Car Rentals Fleets are Private Cars but Insured with UAP for Commercial Business for Rwanda. Do take note that driving without a proper insurance is an offence, and if caught, the driver could face both fine and jail.

What does the car rental rate cover?

Rates covers rental of vehicle on a 24 hour basis. Example: If the car was collected at 12pm today, it has to be return at 12pm the next day. Our operating hours are from 8am to 6pm from Monday to Friday only and Our Insurance will not compensate if the Hirer drives passed 7:00pm as started in our Rental Policy.

What if I need to extend the rental period?

The hirer will have to inform Rwanda Car Rentals of such intention immediately through Phone Call At +256789741049 or Email US :info@rwandacarrentals.com


What if I am unable to return the car on time?

It is the hirer’s responsibility to inform Rwanda Car Rentals should he/she is not able to return the car on time. Every excess hour will be charged at one fifth of the agreed rental rate. However it is up to Rwanda Car Rentals discretion to accept the delay.

Do I need to refill the petrol tank?

The hirer should refill the petrol tank to the same level as when he/she collected the vehicle. If the tank is not refuel to the same level, the cost of petrol.

What if the vehicle is involved in an accident?

The hirer must report all accidents to Rwanda Car Rentals immediately. Should there be any bodily injuries, the hirer must report to the respective authorities after informing Rwanda Car Rentals

What if the vehicle breaks down?

The hirer must report all vehicle breakdowns to Rwanda Car Rentals immediately. This 24 hour Emergency Breakdown Service is provided free of charge to the hirer. A replacement vehicle will be provided subject to availability. In the event that no replacement vehicle is available, a pro rated refund will be given to the hirer. Please note that punctured tires, empty petrol tank, flat battery, loss of car key or key locked inside of vehicle does not constitute a breakdown.

.What if I receive a parking fine?

The hirer will be responsible for all parking and traffic violations. For More Inforamtion Concerning Car Rental Questions in Rwanda Just Contact Us

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